Sites & Routers
Organise your network infrastructure in Qserve.
What is a Site?
A Site is a physical location where you have network equipment — for example, a base station, a building node, or a server room. Each site can have one or more MikroTik routers attached to it. Grouping routers into sites lets you manage multi-location ISPs cleanly and run per-site revenue reports.
Creating a Site
- In your tenant dashboard, click Sites in the left sidebar.
- Click New Site (top-right button).
- Fill in:
- Site Name — e.g., "Nairobi CBD", "Westlands Node 1"
- Location / Address — optional, used in reports
- Notes — any relevant details about this site
- Click Save. The site is created and you are taken to its detail page.
Adding a Router to a Site
- Open the site you just created.
- Click Add Router.
- Enter:
- Router Name — e.g., "Main Edge Router" or "RB4011-01"
- Model — select from the list (or enter manually)
- MAC Address — optional, used for identification
- WAN IP — your router's public IP, if static (helps with troubleshooting)
- Save the router. Qserve generates a unique installation script for it.
Installing the Router (Running the Setup Script)
After adding a router, click Install on its row. You will see an installation page with a one-line terminal command. Copy this command and run it in your MikroTik terminal — it handles all the configuration automatically.
See MikroTik Integration for the full installation walkthrough.
Router Status Indicators
| Status | Meaning |
|---|---|
| Online | Router is connected via VPN and responding to health checks |
| Connecting | VPN tunnel was recently established; waiting for first heartbeat |
| Offline | No heartbeat received in the last 5 minutes — check VPN and router uptime |
| Not Installed | Setup script has not been run yet |
Managing Multiple Sites
From Sites → All Sites you can see an overview of all sites, their router count, active subscriber count, and monthly revenue. Use this view to quickly spot offline sites or sites that need attention.
Revenue and subscriber reports can be filtered by site — go to Reports → Revenue per Site to see a breakdown of income from each location.
There is no limit to the number of sites or routers. Add as many as your subscription allows.