Plans & Packages
Create the internet services you sell to your subscribers.
Plans vs Packages
In Qserve, a Plan defines the service specification — speed, duration, price, and connection type. A Package is a plan assigned to a specific subscriber, with a start date, expiry date, and status. Think of it as: you create a plan once, and it gets instantiated as a package for each subscriber.
Creating a Plan
- Go to Plans → New Plan.
- Fill in the plan details (see fields below).
- Save. The plan is immediately available when adding subscribers or creating packages.
Plan Fields
| Field | Description |
|---|---|
| Plan Name | A descriptive name, e.g. "10 Mbps Unlimited – Monthly" |
| Service Type | PPPoE, Hotspot, or Static IP |
| Duration | In days: 1 (hourly), 7 (weekly), 30 (monthly), 365 (annual) |
| Price | Amount in your local currency |
| Download Speed | Max download in Mbps (e.g., 10) |
| Upload Speed | Max upload in Mbps (e.g., 5) |
| IP Pool | Which IP address pool to assign from |
| Data Cap | Optional total data limit in GB (leave blank for unlimited) |
| Burst Speed | Optional burst rate above the base speed for short periods |
Service Types Explained
- PPPoE — Subscriber dials in with a username/password. Best for fiber and fixed wireless with CPE routers.
- Hotspot — MAC-based authentication through a WiFi captive portal. Best for public WiFi zones.
- Static IP — Fixed IP address assigned to the subscriber, no PPPoE dialing. Best for businesses needing a permanent IP.
Bandwidth Policies
Bandwidth policies allow you to set time-based speed rules — for example, give subscribers full speed from 6 AM to 10 PM and throttle to 2 Mbps overnight. Go to Bandwidth Policies → New Policy to create a policy, then assign it to a plan.
Archiving vs Deleting Plans
You cannot delete a plan that has active subscriber packages. Instead, archive the plan to hide it from new subscriber assignments while keeping it active for existing subscribers. Archived plans continue to function normally for all existing packages.
Changing a plan's speed or price only affects new packages. Existing subscriber packages keep the speed and price they were originally set up with.