Qserve Billing Documentation

Welcome to Qserve Docs

Everything you need to set up and manage your ISP billing system — from connecting your first MikroTik router to automating M-Pesa payments.

Quick Start Guide What is Qserve?

Getting Started

Introduction, quick start guide, and system requirements to get your ISP billing system up and running.

Introduction Quick Start Requirements

Network Setup

Connect MikroTik routers, configure PPPoE and hotspot services, and manage your IP address pools.

MikroTik PPPoE Hotspot

Subscribers

Add, manage, and bulk-import subscriber accounts. Assign packages and control access.

Add Subscribers Bulk Upload

Plans & Billing

Create internet plans, set up M-Pesa STK push payments, and manage invoices and transactions.

Plans M-Pesa Invoices

Notifications

Configure SMS alerts, WhatsApp messaging, and email notifications for your subscribers.

SMS WhatsApp Email

Troubleshooting & FAQ

Solutions to common problems and answers to frequently asked questions about Qserve Billing.

Common Issues FAQ

Popular Articles

MikroTik Integration via Setup Script Network Setup Configuring M-Pesa STK Push Payments Plans & Billing Setting Up PPPoE Subscribers Network Setup Adding Your First Subscriber Subscribers Hotspot Captive Portal Setup Network Setup Bulk Importing Subscribers via CSV Subscribers WhatsApp Notifications Setup Notifications Troubleshooting Common Issues Troubleshooting

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